Privacy Policy

1. Introduction

Mana AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, website, applications, and services (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. We may update this Privacy Policy from time to time, and we encourage you to review it periodically.

2. Personal Information We Collect

We collect personal information in the following categories:

Account Information

When you create an account, we collect information such as your name, email address, and authentication credentials. If you sign in through a third-party provider (e.g., Google), we may receive information from that provider in accordance with their policies.

User Content

We collect the content you provide as input to our Services, including chat messages, documents, presentations, code, prompts, uploaded files, and any other content you submit. We also collect the output generated by our AI models in response to your input.

Communication Information

If you contact us for support, provide feedback, or otherwise communicate with us, we collect your name, contact information, and the contents of your messages.

Technical Information

We automatically collect certain technical information when you use the Services, including:

• Device information (device type, operating system, unique device identifiers)
• Browser information (browser type and version)
• IP address and approximate location
• Usage data (pages visited, features used, actions taken, time spent, frequency of use)
• Log data (access timestamps, error logs, referring URLs)
• Cookies and similar tracking technologies (see Section 7 below)

Payment Information

If you subscribe to a paid plan, our payment processor collects your payment information (such as credit card number, billing address). We do not directly store your full payment card details.

3. How We Use Personal Information

We use the personal information we collect to:

• Provide, operate, maintain, and improve the Services
• Process your inputs and deliver AI-generated content and outputs
• Create, maintain, and secure your account
• Process transactions and send related information, including purchase confirmations and invoices
• Personalize your experience and provide content and features relevant to your interests
• Communicate with you about products, services, updates, security alerts, and administrative messages
• Monitor and analyze usage trends, activity, and performance to enhance the Services
• Detect, investigate, and prevent fraud, abuse, unauthorized access, or other illegal activity
• Enforce our Terms of Use and other policies
• Comply with legal obligations and respond to lawful requests
• Train and improve our AI models using de-identified or aggregated data, unless you have opted out where such options are available
• Conduct research and development to improve our products and develop new features

4. Disclosure of Personal Information

We do not sell your personal information. We may disclose your personal information in the following circumstances:

• Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as hosting, analytics, payment processing, customer support, and email delivery. These parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users or the public.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, or dissolution, your information may be shared or transferred. We will notify you of any such change in ownership or control of your personal information.
• Affiliates: We may share information with our corporate affiliates, parent companies, and subsidiaries for purposes consistent with this Privacy Policy.
• With Your Consent: We may share your personal information when you have given us explicit consent to do so.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Portability: You have the right to request that we provide your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to our processing of your personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw that consent at any time.
• Opt-Out of Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

To exercise any of these rights, please contact us at privacy@mana-ai.co. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

6. Data Retention

We retain your personal information for only as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, or as required by law. When determining retention periods, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements. When you delete your account, we will delete or de-identify your personal information within a reasonable timeframe, except where we are required or permitted to retain certain information by law, for legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with the Services. These technologies help us:

• Remember your preferences and settings
• Understand how you use the Services
• Analyze traffic and usage patterns
• Provide and improve our Services
• Deliver relevant content

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect the functionality and features of the Services.

8. Security

We implement industry-standard technical and organizational security measures designed to protect the confidentiality, integrity, and availability of your personal information. These measures include encryption in transit and at rest, access controls, regular security assessments, and incident response procedures. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Children's Privacy

The Services are not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@mana-ai.co. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including the use of standard contractual clauses or other lawful transfer mechanisms.

11. Links to Other Websites

The Services may contain links to third-party websites or services that are not owned or controlled by Mana AI. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit. This Privacy Policy applies only to information collected by the Services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or other factors. If we make material changes, we will notify you by posting the updated Privacy Policy on this page and updating the "Effective Date" above. Where required by law, we will also provide additional notice, such as via email. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Mana AI
Email: privacy@mana-ai.co

For data protection inquiries or to exercise your privacy rights, please email us at privacy@mana-ai.co with the subject line "Privacy Request."